Use case · Industry Operations
Garage Management Platform
Run bookings, job cards, technicians, parts and invoicing across a network of garages.
The problem
Garages juggle phone bookings, paper job cards, parts availability and customer approvals — often across several branches with no shared view of customers or vehicles.
How it works
From trigger to outcome.
- 01
Book
Customers book online, via app or by phone with an AI voice agent.
- 02
Inspect & estimate
Technicians capture inspections with photos; estimates go to customers for digital approval.
- 03
Execute
Jobs are scheduled to bays and technicians; parts are reserved from inventory.
- 04
Invoice & follow up
Invoices, payments and service reminders close the loop.
Business benefit
What changes.
Benefits are described qualitatively; results depend on your baseline, volumes and processes.
Complete vehicle history
Every visit, across every branch.
Faster approvals
Customers approve extra work from their phone.
Network visibility
Bay utilisation, revenue and parts performance by branch.
Technology
- Custom platform
- React Native apps
- Vocovo
- Lune Inventory & POS
- WhatsApp Business API
Related product
Powered by Vocovo.
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Case studies
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