Telecom Software Development
Digital experiences for connected customers.
We help telecom operators and ISPs modernise self-service, integrate BSS/OSS and automate customer service with AI.
Industry challenges
What holds telecom operations back.
Contact-centre load
High call volumes for billing, plans and outages.
Complex legacy stacks
BSS/OSS systems that are hard to change.
Churn
Customers switch easily in competitive markets.
Field operations
Installations and repairs coordinated manually.
Solutions
What we build.
Self-service apps
Plans, usage, billing, top-ups and support in one app.
BSS/OSS integration
APIs that expose billing, provisioning and CRM safely.
Field-force apps
Scheduling, job management and installation reporting.
Customer & network analytics
Usage, churn and network performance dashboards.
Relevant technology
- TM Forum Open APIs
- MuleSoft
- Salesforce
- React Native
- Kafka
- Azure
AI opportunities
Where AI creates value in telecom.
AI voice agents
Resolve billing, plan and outage calls automatically.
Churn prediction
Target retention offers at at-risk customers.
Network anomaly detection
Spot degradations before customers notice.
Products
Tecvisio.AI products for telecom.
Enterprise AI voice platform
Listen. Learn. Execute.
Handles billing, plan and outage calls at scale with human escalation.
Use cases
Problems we solve.
Relevant services
FAQ
Telecom questions
Can you integrate with our BSS/OSS stack?
Yes — using TM Forum Open APIs, MuleSoft or custom integration layers in front of legacy systems.
Can AI voice agents handle telecom support?
Yes. Vocovo resolves common billing, plan and outage queries and escalates complex cases to agents.
Let's modernise telecom operations together.
Share the problem you're solving. A senior consultant will respond — not a sales script.